Terms and Conditions
Booking
Check in time is after 3pm. Room/tent checkout is by 11am. Check out for the property is 1pm. If a late check-in is required (after 9pm), please contact us to make special arrangements. We try to be flexible where possible. It’s not a problem for the B&B rooms, but it’s difficult to show you to your tent in the dark.
Cancellation Policy
Due to the nature of this business, we only have a limited amount of accommodation and we do have to turn people away.
All requests to cancel any booking should be made initially by telephone and must be promptly followed up by you in writing (email being acceptable for these purposes). Upon receipt of your written request to cancel someone from Harmony Outdoor Inn will promptly acknowledge your request in writing.
Should you have to cancel your booking with more than 14 days notice – you will receive a full refund except for a $50 transaction fee from the payment. Should you have to cancel between 3-14 days of your booking – we will deduct 50% from your payment. Should you choose to cancel within 72 hours of your booking – you will not receive a refund.
Refunds for full facility rental cancellations: If you have to cancel more than 30 days before the start of a booking then a full refund less a 20% transaction and admin fee. If you have to cancel within 30-days a refund less 50% transaction and admin fee. If you cancel within 14 days we can not offer a discount on the booking.
Maximum of 2 people per room or tent. We will allow one extra person if it is your teenager sharing a tent with you. We do have a cot we can provide but you must bring him/her a sleeping bag and pillow. We do not allow three adults to share a tent.
Trails
Our property is large and has rough terrain throughout – at times you may experience slippery or wet paths. We strongly encourage the use of proper outdoor shoes at all times. Our paths have solar lights along them but they are not enough to see clearly. Every person on site must have a headlamp or flashlight to find your way to your tent at night, your cell phone isn’t enough. Guests must use caution. We assume no liability for individuals on our property. Please be careful.
No Children
There are many obstacles on site that children could hurt themselves on. There is also an unsupervised waterfront. For the comfort and safety of everyone we do not allow children under the age of 13.
Noise
Harmony is a retreat centre with daily morning yoga from 8am to 9am at our waterfront that requires quiet while in practice. We ask that everyone please enjoy and respect this. Everyone on site, must respect the sounds of nature and let those sounds be the ones that everyone hears. Laughter is always welcome.
Birch Bark
Please do not pull any bark from any trees. We have had guests pull bark from birch trees to light the campfire. This will kill the tree. As a guest on our property we ask for respect for the trees.
Fire Pit
We provide the correct materials to start a fire in our secure fire pit. There are no fires allowed anywhere else on site. You must be over the age of eighteen to use the fire pit.
No glass
We ask that you don’t bring glass to your tent or the waterfront.
No candles
While we acknowledge that many people come here for a romantic getaway, we ask that you not bring any candles on site. Each tent has solar lights in it. As you can imagine, it scares us to think of anyone lighting anything flammable in our tents, so please leave the candles at home, watch a sunset together instead.
No Tobacco products on site
If you must smoke a cigarette, you may do so in the lower parking lot and use the bin provided.
No Dogs
Please note, for the comfort of our guests, dogs cannot be accommodated on our property. We would be happy to provide a pet kennel contact.
Parking
We provide free parking on site, please note you are parking at your own risk. We do not assume liability for your vehicle, or contents
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
You will be notified of any Privacy Policy changes:
- On our Privacy Policy Page
Can change your personal information:
- By emailing us
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Harmony Outdoor Inn
6 Harmony Lane
Parry Sound, ON P2A 0B1
705-771-9555
Last Edited on 2017-02-02
